Broadlume Payments

Broadlume Payments Card Present Tokenization (CPT) Terminal Manual Update

After CPT is enabled, the next time the terminal settles a batch, an automati...

PCI Compliance Training

What is some general information on PCI Compliance and how it affects my busi...

PCI Vulnerability Scan Steps for Initiating and Setup

What do I need to do to set up and prepare for a Vulnerability Scan? Attache...

Customer Facing Common Transaction Errors and Codes

What are some common Payments transaction errors and instructions to resolve?...

Payments Processing: Enhancements and Integrations Webinar July 2024

What are some newer enhancements and integration features to the Broadlume Pa...

Flooring Fraud: Red Flags to Avoid Scams

What are some best practices for avoiding fraud in the flooring industry?  B...

Broadlume Payments Voids

How long do I have to void a transaction in BMS and/or in the web portal? Not...

Broadlume Payments SMS Capabilities

How does the SMS feature work in Broadlume Payments? Where do the messages ge...

Scam Prevention Tricks

How can you prevent scam/fraud incidents in the flooring industry? From an a...

Broadlume Payments High Ticket Limit

What is a high ticket limit and how can I adjust it? Your expected High Tick...

Broadlume Payments on BMS Software Video

How does the Payments integration work in BMS? The video below will walk you...

Broadlume Payments Website Links and Buttons

How do I get a payment link or button added to my website? Broadlume Payment...

Broadlume Payments Fee Statement Explanation

How do I read my monthly Fee Statement?  You can match the reconciliation re...

Chargeback Process for Broadlume Payments

How do I handle chargebacks from customers using Broadlume Payments?   Blog ...

Broadlume Payments Portal Manual

How do I use the web portal for Broadlume Payments? The attached manual cont...

BL Payments RollMaster Software Says Charge Failed

How do you handle a failed charge with the RollMaster Integration? Sometimes ...

Transaction Reconciliation Broadlume Payments

How do I reconcile my transactions in my Broadlume payments web portal to my ...

Broadlume Payments Funding

When can I expect to receive the funds for my Broadlume Payments transactions...

Broadlume Payments Enrollment Checklist

What do I need for my Broadlume Payments application?    Broadlume Payments ...

Creating a Broadlume Payments Portal Invoice-Video

How do I create an Invoice in my Payments Portal? This feature should be used...

Broadlume Payments Portal Usage Video

How do you use the Broadlume Payments Portal dashboard? Below is a video of ...

Broadlume Payments Thermal Paper Reorder Info for QD4 Terminals

How do I order more paper for my Payments Terminal? When you need more paper...

Broadlume Payments Matching Orphaned Transactions

How do I use the Transaction Matching feature in BMS for Payments? Matching ...

Broadlume Payments Terminal Troubleshooting

What are some troubleshooting ideas for my Payments Terminal? Level 1 Termin...

Broadlume Payments Click to Pay Feature Video

View the video below to learn about the Payments Click-to-Pay feature in BMS....

Delete Saved Credit Card on File in Broadlume Payments

How to Remove a tokenized credit card that has been saved through the Broadlu...

Broadlume Payments Terminal Refunds and Voids

How do you perform a refund or void a transaction on a Payments terminal? If ...

Broadlume Payments Decline Message

What do the various decline messages mean?   Broadlume Payments Decline Mess...

Broadlume Payments Terminal Quick Reference Guide

What are the instructions for setting up my new terminal? Depending on wheth...

Broadlume Payments Terminal Updates and Downloads

How do I perform terminal updates and downloads? General Software Update-Bef...