Why am I not receiving RLM notifications via email?
If you are not receiving RLM notification emails, follow the steps below to ensure you have the correct settings selected:
1. Click the arrow next to your initials in the top right corner of your RLM account.
2. Select "Your Account."
3. Ensure notifications are enabled for the correct Locations, Divisions, and Pipelines.
4. Verify that the "Send Notifications" option is selected.
5. Your last step is to ensure that the appropriate "Notification Options" are selected (see the image below for reference).
6. If all appropriate notification options are correctly selected, please submit a ticket to RLM support.