How to Void a Check and Re-issue
If you need to Void a check because it didn't clear your bank and needs to be re-issued, there are two scenarios based on whether the Invoice has been purged in the system. See instructions for each below.
If the invoice hasn't been purged, void the check and reissue using today's/a current date. Steps are as follows:
1. Go to Hand Check/Void Check Processing
2. Enter the Vendor ID
3. Click "Void Checks" on the top left
4. Click "Build Check List" when the new screen comes up
5. Highlight the check
6. Click "Void"
7. Select "Yes" at the Void prompt to finish the void process
If the invoice hasn't been purged, void the check and reissue using today's/a current date. Steps are as follows:
1. Go to Hand Check/Void Check Processing
2. Enter the Vendor ID
3. Click "Void Checks" on the top left
4. Click "Build Check List" when the new screen comes up
5. Highlight the check
6. Click "Void"
7. Select "Yes" at the Void prompt to finish the void process
If the Invoice has been purged, you will need to perform the steps outlined below:
- Go to Open Item Maintenance
- Select the A/P Vendor
- Click Manually Enter Invoice
- In Open Item Maintenance, enter an A/P Credit Memo with a beginning/current balance of $0
- In the G/L distribution section for that Credit Memo, debit the bank and credit the original G/L distribution account for the amount of the payment
- Click Accept to finalize the Credit Memo
- Next, also in Open Item Maintenance, create an Invoice with a beginning/current amount equal to the original payment and matching the Credit Memo
- In the G/L distribution section of that Invoice, debit the original G/L distribution account used in the step above
- Click Accept to finalize the Invoice