How do you Void A/P Hand Checks or Electronic Payments?
Occasionally, an error may occur during check or electronic payment processing, requiring a reversal or voiding of checks in the system. The steps below can be performed after the update of the nightly check register activity is run, which clears the check register, moves data to history, and updates the bank accounts impacted by the check run.
>Navigate to Accounts Payable: Hand Check/Void Check Processing
>Select the Vendor ID
>Select the Void Checks button, near the top of the menu
>Change the toggle for the payment method from the Default – Checks to All, Debit/Credit Card, EFT-Wire, as applicable
>Select the Bank Account from the drop-down menu
>Verify the correct Vendor ID is selected
>Verify and select the valid Posting Period and Void Date to process the voided transaction
>Click the Build Checklist. The system will prompt a check history screen of all the checks paid to the vendor. Scroll through and highlight the Check # per the check history to be voided. This item will filter to the screen below the history, with the item highlighted.
>Select the Void button. The system will prompt a Void check # box, “Are you sure you want to Void Check #XXXX?”- Yes or No. Click Yes to void the selected Item, or No to return to the previous screen.
>After selecting Yes, the system will prompt a message confirming the data has been processed.
Please note that if more than one AP open item invoice was included with the payment, this message will prompt for each one, included in the original payment. Repeat the steps above as necessary by Vendor ID to void the checks or electronic payment methods processed in error by the bank account.
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