Testing the Cut Interface

September 25, 2025 17:06

How do you test the AccuCut interface when issues arise?
There is a testing utility inside the cut interface itself. Follow the steps and refer to the image below. Please Note: Before trying the below steps, shut down the machine and computer and restart. Ensure AccuCut is running (should be in run at startup) and try again.

For further testing:

The first thing to check is that the comm port is correct and that the cut machine type is correct.
From there, you can hit the Test button.
Next, you can mimic calls to the machine. Choose the port and hit the Connect button.
The 'connected' is only saying that it can see the DLL, not the machine, so you can then send a cut (transmit to the machine) and then roll out the measuring wheel, and hit Get Length (query machine for values).
When you hit Connect, it will talk to the local DLL and 'lock' a handle with the machine for communication, but it doesn't mean the machine is actually talking back.

AccuCut Support and Info:

Toll Free:1-800-ACCU-CUT (1-800-222-8288)
Local: 352-742-0902
Cell Phone: 407-509-3030
Fax: 352-742-0702
Email: trevor@accu-cut.com
Hours: Mon - Fri 8 am to 5 pm EST
28114 County Road 561 (Corporate Headquarters)
Tavares, Florida 32778