Error: Connection Failed / Incompatible Server Version

Error: Connection Failed / Incompatible Server Version
1. Navigate to the (C:) drive on your computer. You can locate the (C:) drive in your computer's File Explorer. It should show the computer name and (C:) next to it. 


2. Click on (C:) and look for a folder called " Acuthin". Double click to open Acuthin


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3. Next, look for a folder called "9.2.5", right-click, and Delete the entire folder. 

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4. From RM Start, click "Start RM" - it will install a new 9.2.5 folder and update automatically. You should then be able to access BMS.


Please Note: In some rare cases, an antivirus program may block BMS from opening. Adding Acuthin.exe as an exception to your antivirus program may be required.

If you have further issues that persist, please contact Support.
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