How to Clear Service Charges in Accounts Receivable
How to Clear Service Charges in Accounts Receivable To clear a system-generated Service Charge in BMS, you will do this in the Customer Account Maintenance module. Before you complete this step, you need to know the system default G/L Account for Service Charge Income in your system. If you don't know, please email support@rmaster.com for assistance. Once you have this data, follow the steps below:
1. Enter the Customer Account Maintenance module.
2. Select Inquiry/Delete at the Function field and click Continue.
3. Make your Customer ID Selection.
4. Select Service Charge as the Item Type.
5. Any existing Service Charges will display in the list below the Item Number field.
6. Highlight and right-click on the Service Charge and select Delete.
7. The Add/Update Customer Account screen will prompt with the existing data.
8. Select or enter the Service Charge Income G/L Account from your system setup. Then verify the amount and that it is a Debit to this account and click Delete.
9. A Deletion Date box will prompt, and you will typically use the current date. Click Continue.